Terms of Engagement
Last updated: 26 September 2026
These terms apply when you ask for a quote or engage Brij N Co Pty Ltd (ABN 12 680 205 814) for Inu-apps services ("we", "us") to design, develop or support software. "You" means the business or person engaging us. Inu-apps services are provided by Brij N Co Pty Ltd.
For each project we also agree a written quote, proposal or statement of work ("SOW"). If the SOW conflicts with these terms, the SOW applies. Deposit, invoice due dates, review periods, warranty length and any liability cap are the figures written in that SOW.
1. Quotes and estimates
1.1 An initial estimate based on a short brief is a good-faith range, not a fixed price. Before development starts we confirm scope, deliverables, milestones, timeline and price in the SOW.
1.2 Unless the SOW says otherwise, a quote stays open for the period stated on the quote.
1.3 Prices are in Australian dollars (AUD). Brij N Co Pty Ltd is registered for GST. Prices on this website are shown exclusive of GST (+ GST) unless a price says "incl. GST". GST at 10% is added where it applies.
1.4 Our starting price for a focused MVP (from A$15,000) covers one core user journey without heavy integrations, as described on our Pricing page. Anything beyond the agreed scope is quoted separately.
2. Scope and changes
2.1 We deliver the scope in the SOW. New features, extra user roles, integrations or platforms are changes.
2.2 We'll give you a written estimate of the cost and time impact of any change. We only start the change after you approve it in writing (email is fine).
3. Staged payments
3.1 Projects are paid in stages tied to milestones set out in the SOW, including any deposit due before work starts and the balance payable as each milestone is accepted.
3.2 Invoices are payable by the date stated on the invoice, by bank transfer to Brij N Co Pty Ltd's Australian account.
3.3 If an invoice is overdue, we may pause work after giving you written notice.
4. Your responsibilities
You agree to give us timely feedback, content, access to accounts and systems, and decisions we reasonably need. Delays on your side may shift the timeline. You're responsible for making sure the materials you provide don't infringe anyone else's rights, and for the legal compliance of your product's business model (for example, industry-specific regulation).
5. Weekly demos and acceptance
5.1 We show working progress at least weekly.
5.2 When we deliver a milestone, you have the review period set out in the SOW to test it and tell us, in writing, about any defects against the agreed scope. We'll fix those defects. If you don't report defects within that period, or you start using the deliverable in production, the milestone is treated as accepted.
6. Intellectual property and source code
6.1 Ownership transfers to you on full payment. Once you've paid all amounts due for a deliverable, we assign to you all intellectual property rights in the custom source code, designs and documentation we created specifically for you under the SOW ("Project Materials").
6.2 Until full payment, we grant you a licence to use the Project Materials for testing and review only.
6.3 Third-party and open-source components (for example Flutter, libraries, fonts, APIs, cloud services) remain subject to their own licences. We'll tell you about any component with licence terms that could significantly affect you.
6.4 Our pre-existing tools and know-how (generic code, templates and utilities we already had or develop independently) stay ours. Where they're built into your Project Materials, we grant you a perpetual, royalty-free, non-exclusive licence to use, modify and distribute them as part of your product.
6.5 On full payment we hand over the repository, credentials we manage for your project, and the documentation listed in the SOW.
6.6 Unless you tell us otherwise in writing, we may name you and describe the project in our portfolio without disclosing confidential information.
7. Confidentiality
Each party will keep the other's confidential information confidential and use it only for the project. This doesn't apply to information that's public, already known, or required to be disclosed by law. Our team members and contractors are bound by confidentiality obligations. We're happy to sign your NDA.
8. Subcontractors and team location
We use our own remote development team and contractors, including people located outside Australia, to perform the work. We remain responsible to you for their work under these terms. See our Privacy Policy for how personal information is handled overseas.
9. Warranty and support
9.1 For the warranty period set out in the SOW after acceptance of the final milestone, we'll fix, at no extra charge, defects that make the delivered software fail to perform as specified in the SOW.
9.2 The warranty doesn't cover problems caused by changes made by anyone other than us, third-party services, operating-system or app-store changes after delivery, or use outside the agreed environment.
9.3 Ongoing support, maintenance and new features after the warranty period are provided under a separate support arrangement.
10. Australian Consumer Law
10.1 Our services come with guarantees that can't be excluded under the Australian Consumer Law (ACL). Nothing in these terms excludes, restricts or modifies any right or remedy, or any guarantee, warranty or other term or condition, implied or imposed by the ACL or any other law, where doing so would be unlawful or make a term void.
10.2 Where the services are not of a kind ordinarily acquired for personal, domestic or household use or consumption, and the law allows it, our liability for failure to comply with a consumer guarantee is limited, at our option, to supplying the services again or paying the cost of having them supplied again.
11. Limitation of liability
11.1 Subject to clause 10 and to the extent the law allows:
(a) our total liability arising out of or in connection with a project, whether in contract, tort (including negligence) or otherwise, is limited to the cap set out in the SOW, or, if the SOW does not set a cap, to the total fees paid by you under that SOW; and
(b) neither party is liable for any indirect or consequential loss, or for loss of profit, revenue, data or opportunity.
11.2 Clause 11.1 doesn't limit liability for fraud, wilful misconduct, breach of confidentiality, or infringement of the other party's intellectual property.
12. Termination
12.1 Either party may end a project by giving the written notice set out in the SOW.
12.2 Either party may end a project immediately if the other seriously breaches these terms and doesn't fix the breach within the cure period set out in the SOW, or becomes insolvent.
12.3 On termination you pay for work performed up to the termination date (including any accepted milestones and work in progress, pro rata). On payment, clause 6 applies to the Project Materials paid for.
13. Disputes
If a dispute arises, both parties will first try to resolve it in good faith by discussion between senior representatives for the period set out in the SOW. If that fails, either party may refer it to mediation in Sydney before starting court proceedings (except for urgent injunctive relief).
14. Governing law
These terms and each SOW are governed by the laws of New South Wales, Australia. Each party submits to the non-exclusive jurisdiction of the courts of New South Wales and courts that can hear appeals from them.
15. General
These terms and the SOW are the entire agreement for a project. If any part is unenforceable, the rest continues to apply. We may update these terms for future projects. The version in force when the SOW was signed applies to that project.
Contact
Brij N Co Pty Ltd · Inu-apps services are provided by Brij N Co Pty Ltd · ABN 12 680 205 814 · 4/8 Kerr Road, Ingleburn NSW 2565 · 1800 957 469 · [email protected]